Terms & Conditions

Effective as of November 13, 2026

1. Agreement

These terms and conditions ("Terms") apply to the UpkeepKit service (the "Application" or "Service"), a home maintenance web and mobile application created by Jonathan Terry (the "Service Provider"). By creating an account, accessing, or using the Application, you agree to these Terms. If you do not agree, do not use the Application.

2. The Service

UpkeepKit helps you track and manage the maintenance of the things you own — your home's assets, appliances, and systems ("Things"). It provides recurring maintenance schedules, weather-aware reminders, calendar and task-manager sync (including iCal feeds, and Google Calendar), and an AI assistant that drafts schedules and maintenance suggestions for your review.

3. Accounts

You may need an account to use the Service. You are responsible for the accuracy of the information you provide, for keeping your credentials secure, and for all activity that occurs under your account. If you use the Service on behalf of an organization, you confirm you are authorized to do so.

4. Subscriptions and Billing

Paid features (such as UpkeepKit Plus) are offered as subscriptions. Payments for subscriptions are processed by Paddle.com, which acts as the merchant of record for the transaction. This means Paddle is the seller of the subscription and is responsible for payment collection, applicable taxes, order receipts, refunds, and chargebacks.

Subscriptions automatically renew for successive billing periods until cancelled. You may cancel at any time through the customer portal linked from the Application or your Paddle receipt; cancellation takes effect at the end of the current billing period. Price changes will be communicated to you in advance of renewal. Refunds, where applicable, are handled by Paddle under its buyer terms.

5. AI Features

The Application includes an AI assistant that can draft maintenance plans, turn uploaded manuals into schedules, and suggest maintenance based on asset information and publicly available best practices.

AI output is generated automatically and may be inaccurate, incomplete, or unsuitable for your situation. Always review drafts before saving.
Nothing suggested by the AI is applied to your account without your explicit review and approval.
You are responsible for any decisions you make based on AI output. For safety-critical systems — including gas, electrical, structural, and pressurized systems — consult a qualified professional before performing any maintenance.
Hosted AI is provided through third-party model providers. With hosted AI, prompts and completions are processed under a zero-retention arrangement and are not used to train models; when you supply your own provider key ("bring your own key"), that provider's terms and data practices apply to your usage instead.
Usage limits may apply to hosted AI features and may change over time.

6. Your Content

You retain ownership of the content you add to the Service — your Things, schedules, notes, and uploaded documents such as manuals. You grant the Service Provider a limited license to store, process, and transmit that content solely as needed to operate and provide the Service. You confirm you have the rights to any content you upload.

7. Third-Party Services

The Application relies on third-party services that have their own terms and conditions, which also apply to your use of those components:

8. Acceptable Use

You agree not to misuse the Service. This includes: using it for any unlawful purpose; attempting to extract, reverse-engineer, or copy the source code of the Application; creating derivative works or translations of the Application; scraping or overloading the Service or its AI endpoints; uploading content you do not have the rights to; and circumventing usage limits or access controls.

9. Availability, Internet, and Changes to the Service

The Service requires an active internet connection; the Service Provider is not responsible for reduced functionality caused by connectivity issues, and your mobile carrier's data charges may apply. The Service relies on third parties for information (such as weather forecasts), which may occasionally be inaccurate or unavailable. The Service Provider works to keep the Application accurate and useful but does not guarantee that the Service will always be available, uninterrupted, or error-free, and may modify, update, or discontinue features at any time. You agree to accept updates to the Application when offered.

10. Intellectual Property

All trademarks, copyrights, database rights, and other intellectual property rights related to the Application remain the property of the Service Provider. Nothing in these Terms transfers those rights to you.

11. Disclaimer of Warranties

The Application is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of accuracy, merchantability, fitness for a particular purpose, or non-infringement. The Service Provider does not warrant that the Service, including AI output, weather data, or maintenance suggestions, will be accurate, complete, or reliable.

12. Limitation of Liability

To the maximum extent permitted by law, the Service Provider accepts no liability for any indirect, incidental, or consequential loss or damage arising from your use of, or reliance on, the Application — including any property damage arising from maintenance work you perform based on Application content. The Service Provider's total liability to you is limited to the amount you paid for the Service in the twelve months preceding the claim. Some jurisdictions do not allow certain limitations, in which case these limits apply to the fullest extent permitted.

13. Suspension and Termination

The Service Provider may suspend or terminate your access to the Service at any time if you materially breach these Terms, and may otherwise discontinue the Service with reasonable notice where practicable. Upon termination, the rights and licenses granted to you under these Terms end and you must cease using the Application. You may export or delete your data through the Application's account settings.

14. Changes to These Terms

The Service Provider may update these Terms periodically. The current version is always posted on this page, and the effective date above will be updated. Continued use of the Application after changes are posted constitutes acceptance of the revised Terms.

15. Governing Law

These Terms are governed by the laws of the State of Missouri, United States, without regard to conflict-of-law provisions.

16. Contact Us

If you have questions about these Terms, contact the Service Provider through the support channels published within the Application or on this Site.